To enhance customer service, OPPD representatives will now take calls about accounts and service from 7 a.m. to 12 midnight, seven days a week. To access customer service, please call 536-4131 in the Omaha area, and 1-877-536-4131 outside of the metro area.
Please note: Area Code is 402, except for numbers with 800 or 877 prefixes
Service Interruptions
1-800-554-OPPD (The 1-800 prefix must be dialed even if the call is local.)
or you may call your nearest OPPD office (listed below)
Bill Information OR Service On or Off
536-4131 Outside Omaha:1-877-536-4131
Energy Advisor
636-3850
Outside Omaha: 1-800-648-2658
Hearing & Speech Impaired (TTY)
345-6737
Omaha Area Offices:
OPPD Energy Plaza 444 S. 16 St. Mall.........................
M-F 8 a.m. - 5 p.m.
Bank of the West Building 2950 Ames Ave. ...........................
M-F 8 a.m. - 5 p.m. Sat. 9 a.m. - noon
Stockyard Plaza 3319 L St. ..................................
M-F 9 a.m. - 6 p.m. Sat. 9 a.m. - noon
Miracle Hills 741 North 114 St..........................