Contact
Online Contact Options
Customer Service OPPD account questions | Bill questions | Electric service changes Customer Service Inquiry Form
OPPD Board Members and Senior Managers Contact Board Members and Senior Managers Form
Energy Assistance Program Contributions Energy Assistance Program Pledge Form
Careers Employment opportunities | Job postings | To apply | Careers webpage
General Inquiries & Comments Comment on OPPD services | General information Comments & Requests for Information Form
Website Comments Comments & Requests for Information Form
Power Outages Report Outage Form
Streetlight Problems Streetlight Problem Form
Office Locations and Phone Numbers
Based on recommendations by the CDC, OPPD customer service offices are closed as of March 17, 2020, until further notice. The well-being of our customers and our employees is a top priority. OPPD will continue to monitor the COVID-19 situation and will reopen facilities as soon as it is safe to do so. Self-service payment kiosks are available at Energy Plaza (444 S 16th St, Omaha). Thank you.
Customer Service and Payments (non-outage-related issues)
402-536-4131, Omaha Metro Area | 1-877-536-4131, Outside Omaha | Monday - Friday, 7 a.m. - 8 p.m.
Elkhorn Customer Service (non-outage-related issues)
402-536-4131
Power Outages
Report online, or call 1-800-554-6773 (554-OPPD)
Elkhorn Power Outages
Report online, or call 1-800-554-6773 (554-OPPD)
Bill Information | Service On or Off
402-536-4131, Omaha Metro Area | 1-877-536-4131, Outside Omaha
Energy Advisor
402-536-4131, Omaha Metro Area | 1-877-536-4131, Outside Omaha
Omaha Area Customer Service Office
Energy Plaza
444 S. 16th Street Mall | Monday- Friday 8 a.m. - 5:30 p.m
Address Information
Bill Payment Address
PO Box 3995, Omaha, NE 68103-0995
Mailing Address
444 S 16th St. Mall, Omaha, NE 68102-2247
Other Area Offices
Ashland
108 N. 15th Street, Ashland, NE | 402-944-3318 | Monday - Friday 7:30 a.m. - 4:00 p.m.
Blair
716 Front Street, Blair, NE | 402-426-4151 | Monday - Friday 7:30 a.m. - 4:00 p.m.
Humboldt
1025 4th Street, Humboldt, NE | 402-862-2865 | Monday - Friday 7:30 a.m. - Noon & 12:30 p.m. - 4:00 p.m.
Louisville
First & Main, Louisville, NE | 402-234-2455 | Monday - Friday 7:30 a.m. - Noon & 12:45 p.m. - 4:00 p.m.
Syracuse
935 11th St., Syracuse, NE | 402-269-2341 | Monday - Friday 7:30 a.m. - 12:45 p.m. & 1:30 p.m. - 4:00 p.m.
Tecumseh
724 N. 1st St., Tecumseh, NE | 402-335-3020 | Monday - Friday 7:30 a.m. - 11:45 & 12:30 p.m. - 4:00 p.m.
Important Phone Numbers
Buried Cable Locations: Diggers Hotline
811 Nationwide | 1-800-331-5666, Nebraska Statewide | Online at Nebraska811 | 1-800-292-8989, Iowa Statewide
Economic Development
531-226-3726, Omaha Metro Area | 1-888-781-4415, Outside Omaha
Energy Advisor
402-536-4131, Omaha Metro Area | 1-877-536-4131, Outside Omaha
New Construction Connections and Wiring Permits
531-226-4155
Tree-Trimming
402-536-4131, Omaha Metro Area | 1-877-536-4131, Outside Omaha
Large Commercial & Industrial Customers
Products & Services
531-226-3536
Summary Billing
402-346-4636
Human Capital Service Center
HC Service Center
531-226-3111 or email HCSC@oppd.com
Employment Verification
1-800-367-5690 | Online www.theworknumber.com