With the support of our mutual aid crews, Omaha Public Power District exceeded Wednesday night’s storm restoration goal of 96.3%.
We are committed to keeping the public and our news media partners informed on the utility’s progress throughout this historic restoration effort. And we are glad to report that we are on track to achieving our goal of 98.9% restoration tonight and 99.5% restoration on Friday.
As of 4:00 p.m., approximately 3,600 customers remained without power, down from a peak of 188,000 when the high-winds caused widespread damage in our area early Saturday morning. Trees, branches, and other infrastructure that was weakened in the storm system have given way since then, causing more than 5,200 additional outages. But, spared from more storms last night, our crews continue to make good headway.
Our team of more than 900 field workers – from damage assessment and downed wire crews to tree crews and line techs – are working together safely to bring the power back as soon as possible. In this home stretch, our crews are working on very time-intensive tree clearing and repair work. In most cases, hours’ long repair efforts are only bringing back a small number customers at a time. But we are not letting up. We’ll continue to work around-the-clock until all of our customers are back online.
Some customers, however, have damage to the homeowner’s portion of electric infrastructure and will need to hire a credible, licensed and bonded electrician to complete work on their end before OPPD can complete its work.
Help our crews work safely, efficiently
Our customers have been great with resisting the urge to interrupt our crews so they can focus on the dangerous work they are doing. Our folks in the field tell us they are very appreciative of that. We’d like to remind the public that it’s important to continue staying back from power workers. Even well-meaning honks of a car horn or cheers from passersby can cause hazards for our team as they work to maintain focus.
With so many OPPD and mutual aid crews in neighborhoods, trucks will line streets. Please remember to slow down when driving through these roadways, for the safety of workers as well as the general public.
In addition, we’d like to ask for our customers’ help in keeping our workers safe from backyard pets. Animals, even the most tame, can become agitated when strangers are on their home turf, potentially using noisy equipment. If you anticipate letting your pets outside while our crews are conducting work, we would appreciate it if you could keep them on a leash so that we don’t risk our crews being bitten or scratched.
Customer safety & outage reporting
We know the challenges of being without power for so long is taxing on our customers – physically and mentally. As we enter the last stretch of restoration, crews are addressing smaller groups or individual outages, which are scattered throughout the service area. Others in your area may have their power restored. However, if you are still without power at your home or property, please report your outage, by calling 1-800-554-OPPD (6773). You can also report power outages online at OPPD.com.
We want to encourage our customers to reach out for help. Our Customer Care team can help connect customers with community resources. They can be reached at 402-536-4131. In the event of an emergency, dial 911.
We also want to remind our customers that it is critical to stay at least 20-feet away from downed power lines. Always assume they are live, high-voltage and extremely dangerous. You can report downed lines and power outages, if you have not done so already, by calling 1-800-554-OPPD (6773). You can also report power outages online at OPPD.com.
Update your contact information
Also, please be sure OPPD has your current contact information in the event we need to reach you about the status of your power outage. You can do so by visiting OPPD.com/KeepCurrent.
Please visit www.stormandoutage.com for the latest outage numbers, restoration progress updates and safety guidance. And keep in mind, these numbers may fluctuate based upon the potential for new outages that are unrelated to this past weekend’s weather.