Today, 30% of the average OPPD residential bill is fixed, meaning it doesn’t change with the amount of energy used. However, for OPPD, 70% of costs are spent on infrastructure, equipment and other expenses incurred which do not change with the amount of energy being consumed.
After a series of increases since January 2016, the service charge for residential and small commercial customers is $30 and $33, respectively. There are no plans to increase these amounts at this time. OPPD’s service charge more accurately reflects customer and distribution costs – expenses incurred, no matter how much energy is used. See the Rate Restructuring FAQs for more information.
OPPD Cares – we understand the restructure will impact some low-use, low-income customers. To help with this transition, OPPD will offer credits to qualifying customers.
*Bill Credit Program will end May 31, 2020.
Credits will be available to customers who are qualified by the Low Income Home Energy Assistance Program (LIHEAP) and whose energy use is less than 600 kWh in a month.
If you are already LIHEAP-qualified, there is nothing more to do. Each full month your energy use falls below 600 kWh, you will automatically see a credit on your OPPD bill.
If you have not applied for LIHEAP, call 402-595-1258, outside Omaha 800-383-4278, or apply at Access Nebraska.
To find the application on Access Nebraska website:
- Choose English or Spanish
- Find Printable Forms under Other Useful Links
- Choose the Application for Benefits form (EA-117)
- Once qualified (usually within 30 days), LIHEAP will notify OPPD and you will receive a credit each month your energy use falls below 600 kWh.