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Residential Rates

Residential Rates

Affordable, reliable and environmentally sensitive energy service 

2022 Rate Increase

OPPD hasn't had a a general rate increase for the past five years. As OPPD works to improve resiliency and reliability, OPPD's Board of Directors approved an increase effective Jan. 1, 2022. This increase is needed to cover the rising cost of materials and labor, as well as the need to invest in OPPD systems for growing communities and to maintain the health of existing structures and equipment.

The utility conducted extensive research to determine the exact figures that will satisfy OPPD’s budgetary needs, while minimizing the monetary impact to customers as much as possible. The increases reflect the revenue shortfalls in each customer class, more accurately reflecting the cost of the energy that customers use and when they use it.

Customer Impact

OPPD is facing a revenue deficit of nearly $26 million to cover work that will improve and modernize our power distribution system. For 2022, the utility is implementing an average rate increase of 2.5% across all customer classes. Here are the average rate increases for each class:
     •  Residential: 3.2%
     •  Small general service (commercial): 0.9%
     •  Large general service (industrial): 3.2%
     •  Lighting: 2.5%

These increases will vary slightly from month to month depending on how much energy a customer uses, when they use that energy, and to which rate they are subscribed.

For the majority of OPPD’s residential customers, with the exception of customers with heat pumps, the increase will be lower in the non-summer months. However, bills will be higher in the summer months, when energy demand on the system is higher.

With the 2022 budget, OPPD's residential customers will see a rate increase of 3.2%, when averaged throughout the year. The overall bill impact for the average residential customer, using approximately 1,000 kilowatt-hours per month, will equate to $35.60 more over the course of a year. It will be noticed more in the summer months, when customers typically use more energy, than the non-summer months.

Additional Resources:

2021 Biennial Report on Rates
2022 OPPD Rate Manual - Review changes to residential Rates 110 and 115.
2022 Corporate Operating Plan
Rate FAQs

Why a Rate Increase?

Capital improvements are needed to serve growing communities in the OPPD service territory, as well as maintain the health of OPPD's existing structures and equipment. The 2022 budget addresses rising maintenance costs of overhead lines including increasing the tree-trimming budget to the highest levels in history. It also includes transmission upgrades. These investments will help ensure reliability and resiliency of the system.

OPPD must invest in new technology for customers and initiatives that will transform the utility for decades to come. Improvements will include the areas of outage reporting and communication, among other areas, as part of a multi-year Technology Platform strategic initiative.

Financial Help

OPPD understands the challenges customers may face. OPPD has a range of assistance programs and works in collaboration with other organizations to help those struggling to pay their utility bill.  

Customers may contact OPPD Customer Care representatives by emailing, or calling 402-536-4131 in the Omaha calling area, or toll-free outside of the calling area, 1-877-536-4131. 

Minimize Financial Impact

Customers can control their bills by conserving more energy. OPPD has tips and tools to help with energy efficiency, including how-to videos, at

Customers who want to rely on a steady monthly bill should consider enrolling in OPPD's level payment plan. Contact the Customer Care team by emailing, or by calling 402-536-4131 in the Omaha calling area, or toll-free outside of the calling area, at 1-877-536-4131.

For more answers to your questions, visit FAQ's.

Visit Business Rates to learn how the rate increase will impact business rates. 

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